Company Information

The company constantly expands the fleet and at present accounts 12 aircraft:

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The aircraft maintenance and management of aircraft continued airworthiness of the own company and their customers is performed by the separate AIR «URGA» subdivision – Aviation Engineering Service.

AIR «URGA» Aviation engineering service has a Certificate PART-145 № UA.145.0002 issued by CAA of Ukraine. Maintenance is conducted in a modern hangar type building.

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IJSAC «URGA» air fleet covers a range of different types of aircraft. The company regularly implements programs to improve comfort and quality of customer service, in borders of which improves the aircraft.

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These Transportation Regulations of passenger and baggage by IJSAC «URGA» include the organization of air transportation of passengers and baggage, the basic functions of the company’s personnel in the performance of their duties and responsibilities, guidelines and technologies used in the transportation of passengers and / or cargo, including rules of air transportation of passengers and baggage, fare rules and standards for passenger service and baggage, claims procedure.

These Rules have been developed taking into account the requirements of Regulation (EC) of the European Parliament and of the Council of 05 July 2006 № 1107/2006 on the rights of disabled persons and persons with reduced mobility when using airspace, the Convention on the Rights of Persons with Disabilities, Council Regulation of 11 February 2004 № 261/2004 laying down general rules on compensation and assistance to passengers in the event of refusal and cancellation or long delay of flights, Council Regulation (EC) of 09 October 1997 №2027/97 on the liability of the carrier in the event of incident , as amended by Regulation (EC) of the European Parliament and of the Council of 13 May 2002 № 889/2002, Regulation (EU) № 785/2004 of the European Parliament and of the Council of 21 April 2004 on insurance requirements for air carriers and aircraft operators , The Convention for the Unification of Certain Rules for International Carriage by Air, done at Montreal on 28 May 1999, General Conditions (International Conditions of Carriage (passenger and baggage)), IATA resolutions and recommended practices (International Air Transport Association resolutions and recommended practices), International Civil Aviation Organization (ICAO) standards and recommended practices, air transportation and passenger and luggage service ”, approved by the order of the State Aviation Service of Ukraine dated 26.11.2018 № 1239, registered in the Ministry of Justice on 08.02.2019 for № 141/33112.

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Person who is responsible for handling of the passengers with disabilities in Kirovohrad airport is manager on administrative activity Petrova Svetlana, telephone +380(522)35-35-11 (working hours).

Annual information about the company as the issuer of valuable securities