International Joint-Stock Aviation Company «URGA» – is an actively developing aviation company, founded in August 1993 and already gained recognition at the international aviation market, and today continues the search of new forms and methods of work and serving of passengers and customers.
more than 20 years IJSAC «URGA» confidently goes further to achieve their goals and security and comfort of air transportations remain to be of the main importance.
Airline has the License of State Aviation Administration of Ukraine for performance of cargo flights in 134 countries.
Air Company is certified by ICAO, and starting from 2001 is a member of European association of regional airlines ERA.
Starting from December 1994 IJSAC «URGA» is included to the list of Carriers of United Nations and International Civil Aviation Organization (ICAO), with the Agreements of which the Air Company works even nowadays.
Flight, technical and supervisory staff has extensive experience in operation of flights, including international ones.
IJSAC «URGA» policy in the field of quality
The Air Company is oriented on permanent incensement of aviation services quality, satisfaction of the needs of its customers and partners. To this end the quality management system is implemented to the Company’s work. In November 2004 IJSAC «URGA» quality management system reached an official confirmation according to the international quality standard ISO 9001:2000, for what the Company was given appropriate certificates. In 2013 the airline has successfully passed the regular certification of Quality management system which certified its compliance with ISO 9001:2008 standard.
Mission: creation of international joint-stock Aviation Company for transportation of passengers and cargo; which would have possibility to develop and to improve in order to meet customers, staff, shareholders and society requirements.
Vision: we are renowned in the global airline market and provide airline services in all continents and meet the expectations of the interested parties.
Strategy: the creation of confederate team united by common values; that constantly improves its activities to provide air services to achieve wealth and satisfy the needs of customers, staff, shareholders and society.
Strategic directions of the company in the sphere of quality are following:
- search of the ways to improve the quality of services, their safety and reliability;
- expansion of international aviation market;
- increase of fleet;
- improvement and modernization of aircraft;
- staff training and career enhancement;
- creation of comforts for staff, shareholders and society due to the financial and economic profitability of the company.
Quality management system as a means of implementation of the Policy in the field of quality is based on the following:
- individual approach to the consumers of aviation services;
- honesty and integrity in relation to staff, shareholders and society;
- patriotism and professionalism of staff;
- continual innovations and improvements implementation.
Senior management provides the conditions for development, implementation and continuous improvement of IJSAC «URGA» quality management system.
Deliberate policy of the Air Company in the direction of improving the quality of aviation services, transportation security gained recognition of numerous state and public organizations as evidenced by the company’s received honors and awards.
IJSAC «URGA» is the future of Ukrainian aviation!